You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment if: With this information, we will be able to further investigate the issue and make sure that you receiving your RP appropriately.Do I open a dispute with a seller when a purchase goes wrong? If it has, please submit a ticket with the following information: Please check your PayPal transaction history to confirm that the purchase went through successfully. It sounds like you are experiencing a delay in receiving your RP. I was charged for my transaction, but I never received my RP To further troubleshoot this, we recommend that you contact PayPal directly. The reason for this may range anywhere from your account being blocked to an error in PayPal's system. This error will occur when PayPal is having issues processing your payment. Please contact your merchant for more information." You can learn more about how to obtain a Network Analysis here.ĮRROR: "This payment cannot be completed and your account has not been charged. To further troubleshoot, please submit a ticket to Player Support with your Network Analysis. There was a connection issue between PayPal, your computer, and our store. An error is occurring with your network that is causing the transaction to time out.This will typically happen if there have been any recent changes to your information. PayPal may be having issues verifying your billing information. There is a discrepancy in your billing information listed on PayPal.You can find out if your payment method for Paypal needs to be verified, log into and navigate to the "To Do" section on your Account Overview page. Your credit/debit card is not currently verified on your PayPal accountĮither your credit card was never fully verified, or PayPal is requesting that you reverify your information.Keep in mind that if you change your League email, it will automatically remove the Billing Agreement, and you'll need to set it up again.ĮRROR: "You have encountered an error. Click on the "Cancel Billing Agreement" button.If you make the agreement and decide you'd like to cancel, do the following: The option to save your payment information will appear as a checkbox on your Order Complete screen, like this: It's completely optional, so if you'd prefer not to make the agreement, you don't have to. A Billing Agreement lets you make Paypal purchases through the client without needing to log into Paypal. You now have the option to create a Billing Agreement with Paypal if your League account's email address is verified. Congrats! You're done! Remember to keep records of all your transaction IDs for future reference.Click on Pay Now to successfully finish your transaction.If everything looks correct, click the yellow Continue button to proceed. Once you have logged into your PayPal account, you will be required to review your transaction.Once you have selected your bundle, input your PayPal information to successfully log into your PayPal account.Choose the bundle that you would like to purchase. Go to our in-store client by clicking on the store button underneath your summoner name.If you have any other questions, please have a look at PayPal's own Knowledge base article here. Once the payment method is linked, you are all set to purchase RP with PayPal!. ![]()
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